Facebook Chatbot is a chatbot that integrates right within the Facebook platform and enables the users to communicate directly with the sales team as well as the consumers via a simple chatting platform. Chatbots allow for more efficient automation of all customer service needs and acts on a collaborative chatting platform, like Facebook Messenger. As more companies find themselves on Facebook and as more customers are finding their way onto Facebook, the need to create and manage an effective social media strategy has grown significantly. For companies who do not yet own a Facebook account, creating a Facebook Messenger Bot can make their life so much easier!
A chatbot can run internally on the Facebook platform, or it can be integrated into a custom Facebook application or website. If you wish to have your own Facebook Chatbot, you can simply build it from scratch, or you may want to take a look at some of the pre-built Facebook ChatBots that are available to purchase. There are literally hundreds of different kinds of Facebook ChatBot applications and programs out there for businesses. The most popular choices are probably the ones that are very intuitive, like the Google TalkBot or the MSN MessengerBot. These two chatbots have been designed by experts in the field and should make your life a lot easier.
When choosing a Facebook Messenger Bot, you want one that works well within your particular business and will integrate seamlessly with your existing Facebook features, like the Facebook Pages. If you already have a page setup, this is likely what you will want to purchase.
If you don't have a Facebook Page, then you will need to get one up and running. There are many great third-party tools and sites that will allow you to set up your own Facebook Page and start talking to customers and clients. The biggest downside to using a third party site is that you will not have the option of integrating your chatbot directly into your Facebook page, which is something that most ChatBots developers will offer.
If you don't feel comfortable setting up your own Facebook page, then you can opt to use a third-party tool which will allow you to link up your Facebook account to an existing third party product, or a service, like an app that has its own interface and navigation. This can make things a little more complicated, but it will save a lot of time, especially if you have a large business and don't have the luxury of a lot of employees to manage your pages, and accounts.
Once you have your account set up and running, you will now need to integrate your Facebook Messenger Bot with your Facebook account. This will require you to create a username and a profile, both of which are optional and can be created on your own. The username is what you will use to login to Facebook and chat with customers, while the profile is where you can put in a few basic details.
You will also need to give the Messenger Bot a specific URL so that it will know how to connect with your site. In order to do this, you will need to upload the Messenger Chatbot script onto your Facebook account and then add the link to your webpage.
Once your boat is ready to go, you can then login to Facebook and begin interacting with your clients, all without having to deal with the hassle of getting up each time someone logs in. If you don't have any friends or contacts on your site, then this is the easiest way to keep your profile active.